Q: How quickly are orders processed and shipped? A: At Ostarah Spiritual, we prioritize fast and efficient order processing. We typically process and ship orders within 1-2 business days of receiving them, except on weekends and holidays.
Q: What shipping options do you offer?
A: We offer several shipping options to cater to our customers' needs. These include standard and expedited shipping. You can choose the option that best suits your needs during checkout.
Q: How will I know when my order has shipped? A: "Once your order has been shipped, we will send you an email confirmation with your order details and shipping information. This ensures you are kept up-to-date with your order's status."
Q: What should I do if I have questions or concerns about shipping? A: "If you have any questions or concerns about our shipping policy or your order's shipping status, please do not hesitate to contact us. Our customer service team is dedicated to providing excellent service and will be happy to assist you."
FAQ
At Ostarah Spiritual, we prioritize providing you with a seamless shopping experience, which includes fast and reliable shipping. We process and ship orders within 1-2 business days of receiving them, except on weekends and holidays. You will receive an email confirmation with your order details and shipping information when your order ships. We offer several shipping options, including standard and expedited shipping. The available options and associated fees will be displayed at checkout. Please note that expedited shipping options may be subject to additional fees. If your package is lost or damaged in transit, please contact us as soon as possible so we can assist you in filing a claim with the shipping carrier. We are committed to ensuring you receive your order in good condition and will do our best to help resolve any issues that may arise. If you have any questions or concerns about shipping, please do not hesitate to contact us. We are dedicated to providing excellent customer service and ensuring you receive your products as quickly and securely as possible.